Shipping policy

At ZivaVault, we are committed to providing a smooth and convenient shopping experience. We offer free shipping on all orders within the United States and work hard to deliver your purchases within the estimated timeframe outlined below.

1. Shipping Destinations

We currently ship orders within the United States only.

At this time, we do not offer international shipping. We appreciate your understanding as we continue to serve our customers across the USA.

2. Shipping Costs

Free Shipping on All Orders

ZivaVault offers free standard shipping on all orders delivered within the United States. No minimum purchase is required, and no standard shipping fees will be added at checkout.

3. Order Processing Time

All orders require approximately 2–3 business days for processing before they are shipped.

Processing includes order verification, preparation, and packaging. Orders are generally processed Monday through Friday, excluding public holidays.

Please note that order processing times may occasionally vary during busy periods or promotional events.

4. Shipping and Delivery Time

Our estimated shipping and delivery timeframe is 5–8 business days from the date your order is placed.

  • Order Processing Time: 2–3 business days

  • Transit Time: 3–5 business days after dispatch

  • Total Estimated Delivery Time: 5–8 business days

These timeframes are estimates and may vary depending on your delivery location, carrier operations, weather conditions, or other circumstances beyond our control.

5. Order Tracking

Once your order has been shipped, tracking information will be provided when available. You can use the tracking details to follow your shipment's progress and check its estimated delivery status.

Please allow some time for tracking information to become active after your order has been dispatched.

6. Shipping Delays

Although we aim to deliver all orders within the estimated timeframe, occasional delays may occur due to weather conditions, carrier disruptions, holidays, or other unforeseen circumstances.

ZivaVault cannot guarantee delivery on a specific date. We appreciate your patience if your shipment takes longer than expected.

7. Incorrect Shipping Addresses

Customers are responsible for providing accurate and complete shipping information when placing an order.

If you notice an error in your shipping address, please contact us as soon as possible. We will do our best to assist you, but address changes cannot be guaranteed once an order has been processed or shipped.

ZivaVault is not responsible for delivery issues caused by incorrect or incomplete addresses provided at checkout.

8. Lost, Missing, or Damaged Packages

If your package appears to be lost, has not arrived within the estimated delivery timeframe, or arrives damaged, please contact our customer support team.

Include your order number and any relevant details or photos so we can review the issue and help determine the appropriate next steps.

9. Contact Us

If you have any questions about our Shipping Policy, order processing, or delivery status, please contact us through the Contact Us page on our website.

Website: https://zivavault.shop/

We appreciate your trust in ZivaVault and thank you for shopping with us!